Remote supportLisbon
IT support for businesses

Focus on your business. Leave the IT to us.

Consulting, implementation and support for end-to-end IT solutions. With a 360° approach, we help your business choose, install and maintain the right technology, securely and without disruption.

FirewallProtected
BackupCompleted
NetworkOnline
ServersOperational
UsersSecure
  • Preventive maintenanceWe anticipate problems
  • Remote and on-site supportWherever you need it
  • Information securityData and systems protected
  • 360° viewYour entire infrastructure, one partner
Technical support

Need assistance?

We are available to help your business at any time.

Open a Helpdesk ticket

Log the issue and track the status of your request.

SOS remote support

Install the program and a technician connects to your computer.

Support line

Call charged at Portuguese landline rates.

We work with the leading manufacturers

  • Microsoft
  • Dell
  • HP Enterprise
  • Lenovo
  • Fortinet
  • Check Point
  • Ubiquiti
  • Omada
  • DrayTek
  • QNAP
  • Mitel
  • Epson
  • Hornetsecurity
  • Exclaimer
  • OpenText
  • Veeam
  • Siemens
  • Unify
Sound familiar?

IT shouldn't be something your business has to worry about

Common business problems that iT2Advise solves every day.

The problem

Slow computers and frequent breakdowns

Every outage costs time and customers.

The iT2Advise solution

Maintenance contracts

Full support for your company's IT, information security and preventive maintenance.

About us

Your business partner in IT

iT2Advise was created to meet the technology needs of businesses. With a 360° approach, we provide services and products that help our clients choose the best solutions for their business.

We believe that the success of any business depends on the quality of its partners. That is why we support every project continuously, with agility, security and confidentiality, so that your information systems can meet market challenges with confidence.

Mission

To support our clients in choosing the best technology solutions, with transparency and sustainability.

Values

Rigour, trust, transparency and loyalty. Competence, excellence and innovation are our foundations. Closeness, fast response and the ability to adapt to every project.

Vision

Tomorrow is not enough. The client is our partner. The world is innovation. We anticipate challenges and drive results with a complete view of the IT sector.

What we do

Services that simplify, protect and grow your business

From monthly support to a full audit, choose the level of support your business needs.

Monthly retainers

Prevention rather than cure. Regular support that keeps your company's IT running.

Maintenance contracts

Full support for your company's IT, information security and preventive maintenance.

Outsourcing

Experienced, versatile professionals who know the best strategies for each area, at significantly reduced cost.

Consulting

Assessment and solution design to improve your company's IT services.

Audit

Detailed review of infrastructure, processes, interfaces, security controls, users and business requirements.

Hardware

Hardware maintenance from servers down to the simplest printer. All your equipment is covered.

Voice communications and UC

Unified communications that bring your team closer to your customers

Extensive experience implementing and supporting communications solutions, from traditional phone systems to the most advanced voice over IP (VoIP) servers.

Benefits

Higher productivity, better internal collaboration and faster, higher-quality customer service.

Our portfolio includes

  • Solutions for businesses of every size
  • Robust unified communications systems
  • Contact centre and integration with business services
  • Scalability, stability and consistent performance
  • End-to-end support: planning, implementation and support
VoIP callIn progress
Contact centreActive
Team meetingConnected
Global communications network
Areas of expertise

Technical expertise across every part of your infrastructure

Critical data protection and operational resilience.

Business continuity is essential. We design recovery plans tailored to each client and infrastructure, using technology aligned with industry best practice, to protect your most critical data and keep your business running.

  • Tailored plans for each infrastructure
  • Reliable backups and effective redundancy
  • Regular recovery testing
  • Continuous monitoring and fast incident response
  • Preparedness for cyberattacks, hardware failures and natural disasters
Talk to a specialist
How we work

From assessment to ongoing support

Every project follows the same path, so you always know where things stand and what comes next.

  1. Assessment

    We get to know your business and review your current information systems.

  2. Proposal

    We present the recommended solution, with a clear scope and costs.

  3. Implementation

    We install and configure equipment and software with minimal disruption.

  4. Ongoing support

    Preventive maintenance, Helpdesk and remote or on-site support whenever you need it.

Why iT2Advise

Your business can't afford to stop.

Every day we are committed to delivering an excellent service, with innovative, sustainable and cost-effective solutions for our clients.

MonitoringLive
  • ServersOperational
  • NetworkOperational
  • FirewallOperational
  • BackupOperational
  • EmailOperational

Continuity

Don't let IT problems hold back your growth. We ensure continuity and availability.

360° view

A complete view of the IT sector, to anticipate challenges and drive results.

Specialist technicians

Technical skills that meet today's challenges and prepare for tomorrow's.

Guaranteed security

Protection for your data and systems, to take your business further.

Solutions

Technology as a strategic partner

Our solutions protect your data, connect teams and systems efficiently and support sustainable growth.

We combine innovation, security and closeness so that every client gets the right support at the right time.

Request a proposal
CablingNetworkServersSecurityCloud

IT security

Continuous monitoring, incident response and access control.

Network administration

Network management and maintenance for a stable infrastructure.

Backups and disaster recovery

Data protected and recoverable, on-premises or in the cloud.

Hardware and software

Selection, installation and optimisation of the right equipment.

IT monitoring

Proactive monitoring to prevent service interruptions.

Cloud solutions

Secure access to information, anywhere and on any device.

Wired & wireless

Reliable wired and wireless networks, managed from a single point.

Microsoft 365

Productivity, collaboration and security in the cloud.

Cabling

Certified structured cabling, in copper and fibre optic.

Trust your business IT to a specialist company.

For more information and advice, get in touch.

300 404 270Call charged at Portuguese landline rates

Why us

Why hire an external IT company?

Because your time is better spent running your business. With iT2Advise you get specialist technicians and a 360° view of the IT sector: we prevent problems, protect your data and respond when you need us, at significantly lower cost than an in-house team.

See services
Why us

Does iT2Advise work with companies like mine?

Yes. We look after your company's entire technology infrastructure, from workstations and servers to networks, firewalls and data protection. We support organisations large and small, with solutions tailored to each business.

Talk to our team
Services

What do I gain from a retainer or a maintenance contract?

Peace of mind. IT stops being a series of unexpected breakdowns and is managed preventively, with support and information security covered.

See services
Support

What if I have an urgent problem?

Count on our team, remotely or at your premises. Log a ticket in the Helpdesk or call us on +351 300 404 270. Whenever possible we fix things remotely; when the situation requires it, a technician comes to your business.

Open Helpdesk
Security

Is my company's data protected?

Yes. Information protection is a priority in every project. We implement a multi-layer security strategy with firewalls and Unified Threat Management solutions, access and device control, encryption of sensitive data and continuous monitoring. We complement this with regularly tested disaster recovery plans to ensure business continuity in the event of cyberattacks, hardware failures or human error.

See Intelligent security
Services

Can you help modernise my business?

Yes. We support your company's digital transformation, from planning to implementation. We design and implement cloud productivity and collaboration solutions, with secure access to information from any location and device, so your team can work in a more agile, efficient and protected way.

See solutions
Services

How much does it cost?

It depends on what your business needs. Every proposal is tailor-made, with a clear scope and pricing from the start. Transparency is one of our values.

Request a proposal
Why us

Why choose iT2Advise?

Because we are a partner, not just a supplier. Rigour, trust and closeness: we support every client continuously, with specialist technicians and solutions from the leading manufacturers.

About the company
Why us

Where are you located?

In Odivelas, Greater Lisbon. Rua Alfredo Keil, Nº 8B, 2675-613 Odivelas, Portugal. With remote support, we solve many problems without needing to travel.

View on map
Support

How do we get started?

With a conversation. Contact us via the form, on +351 300 404 270 or at geral@it2advise.pt. We'll review your situation and propose the right solution for your business.

Book a meeting
Contact

Let's talk about your company's IT

Send us a message and we'll reply as soon as possible.

PhoneCall charged at Portuguese landline rates

Contact request